Welcome to Sparks AI by Lapras Labs Inc. ("Lapras Labs", "we", "us", "our"). Sparks AI is a state-of-the-art AI product designed to search several sources of information to assist users in various ways. By accessing or using Sparks AI, available at [www.getsparks.ai](https://www.getsparks.ai/), you ("User", "you") accept and agree to be bound by the following terms and conditions. --- **1. Acceptance of Terms** By using Sparks AI, you confirm your acceptance of these Terms & Conditions. If you do not agree to these terms, please refrain from using our product. --- **2. Description of Service** Sparks AI offers a unique AI-powered search capability that scours multiple data sources for accurate and relevant information based on user input. --- **3. Registration and Account Security** Users may be required to register to utilize certain features. It is the user's responsibility to provide accurate information and to keep this information updated. Users are also responsible for the security of their accounts and credentials. --- **4. Payments** Billing for premium features or services will be processed by an independent payment provider. Users are responsible for timely payment of any fees and for providing valid payment details. --- **5. User Conduct** Users are expected to interact with Sparks AI in a respectful manner. Prohibited behaviors include: - Misuse of the platform. - Sharing or promoting illegal content. - Maliciously attempting to disrupt the service. --- **6. Intellectual Property** All content and features of Sparks AI, excluding user-generated content, are the property of Lapras Labs Inc. Unauthorized reproduction or distribution is prohibited. --- **7. Limitation of Liability** To the extent permitted by law, Lapras Labs Inc. will not be liable for any indirect, incidental, or consequential damages arising from the use of Sparks AI. --- **8. Termination** Lapras Labs reserves the right to terminate or suspend user access for violations of these terms or other misuse. --- **9. Data Collection & Privacy** - **Personal Data**: We store users' chat history and personal information solely for personalization and authentication purposes. - **Google Ads**: By using Sparks AI, you acknowledge that you may be shown ads by Google and that your data may be used in relation to these ads. --- **10. Governing Law** These terms are governed by the laws of the jurisdiction in which Lapras Labs Inc. is established. --- **11. Amendments** Lapras Labs Inc. reserves the right to update these terms periodically. Any changes will be posted on this page, and users are encouraged to review it regularly. --- **12. Contact Information** For any inquiries regarding these terms or any related matters, please contact us at [Link to Contact Page]. --- **13. Service Level Agreement (SLA)** While Sparks AI aims to be available 24/7, there might be instances of downtimes either for scheduled maintenance or unforeseen technical glitches. We commit to a 99% uptime and will make every effort to communicate any planned outages in advance. --- **14. User-Generated Content** If users can submit or create content using Sparks AI: - Users retain the copyright to any content they submit. - By submitting content, users grant Lapras Labs Inc. a non-exclusive, royalty-free license to use, distribute, reproduce, and display such content in connection with Sparks AI. --- **15. External Links and Third-Party Services** Sparks AI may provide links to external websites or services. Lapras Labs Inc. is not responsible for the content or practices of these third-party sites or services. Users are encouraged to review the terms and privacy policies of any third-party sites they visit. --- **16. Refund Policy** For any premium features or services users can request a refund within 14 days of purchase if they are not satisfied with the premium service. --- **17. Dispute Resolution** Any disputes arising out of the use of Sparks AI will first be attempted to be resolved through mediation. If mediation fails, disputes will be settled through binding arbitration in a jurisdiction specified. --- **18. Security** Lapras Labs Inc. implements robust security measures to protect user data and ensure the secure operation of Sparks AI. However, no system is entirely foolproof, and we cannot guarantee complete security. --- **19. Data Retention Policy** We retain users' chat history and personal information for a specified duration for personalization and authentication purposes. Post this duration; data is securely deleted. Users have the right to request their data or its deletion at any point. --- **20. Advertisements** While we use Google Ads, users may also encounter other forms of advertisements. Lapras Labs Inc. is not responsible for the content or accuracy of these ads, and any concerns should be directed to the respective advertiser. --- **21. Accessibility** Lapras Labs Inc. is committed to making Sparks AI accessible to users of all abilities. We continually strive to improve our user experience to meet diverse needs. --- **22. Backup and Data Loss** While we take all necessary precautions, Lapras Labs Inc. is not responsible for any data loss. Users are advised to maintain backups of crucial information. --- **23. Subscription Renewals and Cancellations** For subscription-based services, detail how renewals and cancellations work. For example: "Subscriptions automatically renew. Users can cancel anytime from their account settings. Cancellations take effect from the next billing cycle." --- **24. Feedback and Suggestions** All feedback, comments, and suggestions directed towards improving Sparks AI are welcome. By submitting feedback, users grant Lapras Labs Inc. the rights to use, modify, and incorporate these suggestions without any obligation to compensate the user. --- **25. Restrictions on Use** Mention any restrictions, such as not using Sparks AI for illegal purposes, reverse engineering, or creating derivative works without express permission. --- **26. Indemnification** Users agree to indemnify and hold harmless Lapras Labs Inc., its affiliates, employees, and agents from any claims, losses, damages, or legal fees resulting from their violation of these terms or misuse of Sparks AI. --- **27. Age Restrictions** Specify any age restrictions for using Sparks AI, e.g., "Sparks AI is not intended for users under the age of 13. By using Sparks AI, you confirm you are above the required age." --- **28. Promo Codes and Offers** Lapras Labs Inc. may occasionally offer promotional codes or special offers. These are valid for a limited time and must be used as specified in the offer's terms. --- **29. Termination by User** Provide users a clear process if they wish to terminate their account or unsubscribe from any of your services. --- **30. Assignment** Users may not assign their rights or obligations under these Terms without the express written consent of Lapras Labs Inc. --- **31. Entire Agreement** This document constitutes the entire agreement between the user and Lapras Labs Inc. regarding Sparks AI, superseding any prior agreements or understandings. --- **32. Waiver and Severability** If any provision of these Terms is deemed invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. --- **33. Force Majeure** Lapras Labs Inc. is not liable for any failure to perform its obligations where such failure results from any cause beyond Lapras Labs Inc.'s reasonable control. --- Last Updated: 20th September 2023