Welcome to Sparks AI by Lapras Labs Inc. ("Lapras Labs", "we", "us", "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.getsparks.ai](https://www.getsparks.ai/) or use our product, Sparks AI. --- **1. Data Collection and Use** - **Personal Information**: We may collect personal information like your name, email address, and other relevant details when you register or use our service. This information helps us personalize and improve your user experience. - **Usage Data**: We gather data regarding how users interact with Sparks AI, which helps us refine and enhance our offerings. - **Chat History**: We store users' chat history with Sparks AI for personalization and authentication purposes. --- **2. How We Use Your Information** We may use the information we collect from you to: - Personalize and improve your experience. - Send periodic emails regarding our product or other affiliated offers. - Process transactions securely. - Respond to customer service requests. --- **3. Data Protection** We adopt appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, or disclosure of your personal data. --- **4. Cookies** Cookies are used to enhance user experience. They allow us to understand user preferences based on their current or previous activities on our site. Users can set their browsers to refuse cookies, but some features may not function properly. --- **5. Third-Party Services** - **Google Ads**: We use Google Ads to display advertisements. Google's use of your data is outlined in its own privacy policy. - **Payment Processors**: We use third-party services to process payments. These third parties have their own privacy policies in respect to the information we provide to them for purchase-related transactions. --- **6. Disclosure of Data** We do not sell or trade user data. However, we may share aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. --- **7. User Rights** You have the right to: - Access the personal data we have about you. - Amend or rectify any data. - Have your data deleted. - Withdraw consent. --- **8. Children's Privacy** Sparks AI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. --- **9. Changes to This Privacy Policy** We reserve the right to update this privacy policy periodically. We will notify users of any changes by posting the updated policy on this page. --- **10. Contact Us** For questions or comments about this privacy policy, contact us at support@askanton.co. --- **11. Data Retention** We retain users' chat history and personal information for a specified duration for personalization and authentication purposes. After this period, data is securely deleted, unless we're legally obligated to retain it for longer (e.g., for tax, legal, or accounting reasons). --- **12. Data Transfers** Personal data may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you're located outside [Company’s Home Country] and choose to provide information to us, please note we transfer the data, including Personal Data, to [Company’s Home Country] and process it there. --- **13. Links To Other Sites** Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to their site. We recommend reviewing the Privacy Policy of every site you visit. We assume no responsibility for the content or practices of third-party sites or services. --- **14. Security Breach Notification** In the event of a data breach, we will notify you within a specified period, consistent with the nature of the breach and the regulations we're subject to. --- **15. Opt-Out & Unsubscribe** We respect your privacy and give you an option to opt-out of receiving announcements or promotions from us. Users can unsubscribe by using the link at the bottom of any promotional email or by contacting us directly. --- **16. Analytics and Monitoring** We may use third-party service providers to monitor and analyze usage of our service. This helps us to improve Sparks AI's functionality and user experience. --- **17. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)** For users in the European Economic Area (EEA), you have certain data protection rights. Lapras Labs Inc. aims to take reasonable steps to allow users to correct, amend, delete, or limit the use of their personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us. --- **18. Sale of Business** If Lapras Labs Inc. is involved in a merger, acquisition, or asset sale, users' personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy. --- **19. Third-party Plugins** Our platform might use third-party plugins (like social media sharing buttons). These platforms have their own privacy policies and may collect information about you if you use them. We are not responsible for their data collection practices. --- **20. Data Backup** While we take all necessary precautions, Lapras Labs Inc. is not responsible for any data loss. Users are advised to maintain backups of crucial information. --- **21. Feedback and Surveys** From time to time, we might request feedback or ask users to participate in surveys. Participation is voluntary, and users have a choice whether to disclose any information. --- Last Updated: 20th September 2023